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HP Anytime : IVRS and Alerts for refills
One of the common observation one can make is whenever a government company goes for some tech implementation for improving their process, the outcome is generally a slow working or unusable system for the customer. But when I did my first LPG refill booking through HP Anytime which is an IVRS based refill booking system I was really surprised with the outcome. HP Anytime claims that it sends 3 SMS alerts to customers on the status of refill supplies:...